We are absolutely confident in the quality of our products and want you to feel the same way.
In the case where your non-custom piece isn’t quite working out for you, we accept return or exchange for non-custom pieces. Non-custom pieces must be returned/exchanged within 30 days of receiving your piece(s) (based on USPS timestamp date received).
Berradas do not offers free returns. The products in “sale” are the final sale and cannot be returned.
If you mail your piece in on your own, be sure to keep the tracking number provided to you by the shipping company so we can locate the order if needed!
Note: We are currently unable to accept returns on custom or personalized items.
Once an order has shipped out we will not refund the shipping for a return. Shipping costs will only be refunded if an order is cancelled prior to shipment.