Cart
0
Customers Reviews
Recently viewed
FAQs
We Respond to Common Questions
Where is your studio located?
We carefully design and assemble our U.S. orders in our New York studio, and we’ve recently opened a workshop in Montreal to serve Berradas Canada.
We ship worldwide, and your order will be dispatched from either the USA or Canada, whichever location offers the fastest and most efficient delivery to your country.
Processing Time
Our processing time varies based on the type of order:
Non-personalized items: 1-3 working days.
Custom engraved pieces: 2-5 working days.
Fully custom new designs: 3-4 weeks
Please note that during peak seasons like holidays, processing times may fluctuate.
Shipping Options
• United states: USPS - First class mail : 3-5 business days. (Free shipping)
• USPS - Priority mail : 1-4 business days. ($10)
• USPS - Express mail : 1-2 business days ($35)
• Canada Post : 2-7 business days.(FREE)
• UPS®: 2-5 business days. (C$12.99)
• Worldwide : 3-7 Business days - $9.99
Delivery times vary based on location and carrier delays.
Please note that during peak seasons like holidays, shipping times may be longer.
Tracking details will be provided once your order ships.
Can I change or return my item?
If you want to change a product into another model, color, leather etc. please contact us so we are able to reserve the new item in our stock immediately. You are always entitled to an exchange or refund within 30 days after you have received your package, as long as the item has not been used.
What should I do if my product get damaged?
All our products come with guarantee, covering one-time piece exchange for issues like material uniformity, broken piece...
Do you offer gift wrapping?
Yes, we offer gift wrapping and personalized packaging at checkout page for your convenience.