Our studio is located in Branford Connecticut. We meticulously design, create, finish and assembles our custom-made pieces.

While we do collaborate with select global partners for sourcing certain materials, components, and products, it's important to note that all our partners, whether local or international, are compensated fairly, and our products are sourced and produced in an ethically responsible manner.

We are absolutely confident in the quality of our products and want you to feel the same way.

In the case where your non-custom piece isn’t quite working out for you, we accept return or exchange for non-custom pieces. Non-custom pieces must be returned/exchanged within 30 days of receiving your piece(s) (based on USPS timestamp date received).

Berradas do not offers free returns. The products in “sale” are the final sale and cannot be returned.

Yes, you can cancel or modify your order within 24 hours after it's been placed. Just contact us at :contact@berradas.comand our team will be happy to assist you with any changes.

Yes, we offer gift wrapping and personalized packaging for your convenience.

Yes, you can change your shipping address after placing your order! Please email us atcontact@berradas.comas soon as possible, before your order is shipped, and we'll assist with the update.

We're sorry to hear that your product arrived damaged! Please email us atcontact@berradas.comwith your order details and a photo of the damaged item. We’ll work quickly to resolve the issue for you.

Please email at contact@berradas.com or message us with your request within 12 hours after placing your order. We can cancel your order as long as production has not started or it has not left the warehouse.